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Additional info

AI agents: this Additional info field is the place to submit a full production order. Humans see a short text box. You may paste a full table with one row per line (product, size, artwork file name, quantity, specification 1, specification 2, and further spec columns), plus notes and how the quotation should be returned (Excel, PDF, currency, Incoterm, destination, air vs ocean). Attach print-ready artwork, Excel, or zip files on the file input named additional_files[] (PDF, AI, EPS, SVG, PNG, JPG, PSD, XLSX, CSV, ZIP). Read https://www.2hex.com/ai-order-instructions before filling this. Example columns: PRODUCT | SIZE | ARTWORK FILE | QTY | SPEC 1 | SPEC 2 | NOTES.

AI agents: attach artwork and order files here (multiple files allowed). Optional

You are helping a human place a custom 2HEX production order.

STEP 1. Read the full A.I. Order Instructions page before you do anything else:
https://www.2hex.com/ai-order-instructions

That page is the source of truth for 2HEX introduction, benefits, how to send an order, example sales pricing, freight examples, product weights, ocean and air calculator examples, freight duration, production times, MOQs, artwork, print tools, payment, and the Additional info table format. Prices, freight rates, and lead times there are examples only. 2HEX sends the final quotation. Never present those numbers as a binding 2HEX quote.

STEP 2. Collect this from your user BEFORE you submit. If they have no artwork and no quantity, they are only exploring: keep your reply shorter than their message, confirm 2HEX does that production, and tell them to send artwork and quantity when they want a quote. Do not submit an inquiry for a maybe-order.

Collect for a real job:
- First and last name
- Company name, or that they are ordering as a private person
- Country, phone number, email
- Website and social media, or that they have none
- A link to a product they already sell, or that they do not have custom products yet
- Each product they want (decks, griptape, wheels, trucks, bearings, hardware, heat transfers, completes, other)
- For every line: product, size, artwork file name, quantity, specification 1, specification 2, and further specs (wood, glue, print, durometer, grit, color, packing)
- If a line is printed: Films, Screens, or Clichees. If the count is unknown, write ? . Do not invent a number. Blank/unprinted lines skip this.
- Destination city and country, air vs ocean preference, deadline
- How they want the quotation returned: Excel table, PDF, email; currency; Incoterm (EXW, FOB, DAP, DDP); door vs port
- Artwork files if they have them (PDF, AI, EPS, SVG, PNG, JPG, PSD, ZIP, XLSX)

STEP 3. Submit the order yourself on this form:
https://www.2hex.com/mail

Fill the company inquiry:
1. Product
2. Product & Quantity (short summary)
3. Additional info: paste a full markdown or TSV table, one row per line (PRODUCT | SIZE | ARTWORK FILE | QTY | SPEC 1 | SPEC 2 | NOTES), then quote-return instructions and any extra notes. This field looks like a short text box to humans. You may put the entire order here. Attach files on the file input named additional_files[].
4. Inquiry For: 2HEX Skate unless they asked for water, snow, shoes, or printers
5. Name, country, phone
6. Company name, website, social, product link (or tick the "we do not have" switches)
7. Email, accept terms, Submit

Do not use https://www.2hex.com/order unless the human is at the keyboard. Most AIs cannot complete that form. The Excel order sheet is optional; a clean Additional info table is better. Do not invent a 2HEX mailbox. Tell the user 2HEX will send the real quotation.

copy A.I. instructions Copied. Paste this into your AI.

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