Privacy Policy

Effective Date: February 20th, 2024

Welcome to 2HEX.com. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose information and data when you use our website. By using our services, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information for various purposes, including to provide and improve our service to you.

Personal Data: While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to, your email address, name, phone number, postal address, and other information.
Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include details such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, our website pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Use of Data

2HEX.com uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent, and address technical issues
To provide you with news, special offers, and general information about other goods, services, and events which we offer

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We employ a variety of security measures, including SSL encryption, access controls, and secure server configurations, to prevent unauthorised access, disclosure, alteration, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Data Sharing and Disclosure

2HEX.com may share your data with third parties under certain circumstances:

Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
Compliance with Laws: We may disclose your data where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event that 2HEX.com is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
With Your Consent: We may disclose your personal information for any other purpose with your consent.

Retention of Data

2HEX.com will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Germany and choose to provide information to us, please note that we may transfer the data, including Personal Data, to Germany or Canada and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Your Rights Under the GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. 2HEX.com aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us via the contact information on 2HEX.com’s „imprint“ page.

The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.

Cookies and Tracking Technologies

At 2HEX.com, we employ cookies and similar tracking technologies to monitor activity on our platform and maintain certain information. Cookies are small data files that may contain an anonymous unique identifier. Our use of cookies serves multiple purposes: they enable us to analyze and enhance our service, personalize your browsing experience, and deliver targeted advertisements through Facebook and Google tags, among other technologies. These tools help us to better understand user behavior, improve our advertising efforts, and ensure that your preferences, such as login status, selections, and shopping cart contents, are preserved between visits.

Access to 2HEX.com requires your acceptance of our use of cookies and tracking technologies. This consent ensures you can fully utilize our service without the need to repeatedly sign in on every visit and keeps your selections and shopping cart intact.

You have the choice to accept or decline these cookies. However, it's important to note that choosing to decline cookies may restrict your access to our website.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

Our Privacy Policy may undergo updates from time to time to reflect changes in our practices, service offerings, or legal requirements. We will notify you of any significant changes by revising the date at the top of this policy, posting an alert on our website, or sending you a notification directly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the service after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or our handling of your personal data, please refer to the imprint page of our website for contact details. We welcome your inquiries and feedback and will make every effort to address your concerns.